Warranty Policy

5-Year Warranty

Austin Air warrants that your Austin Air purifier will be free from defects in material or workmanship for five (5) years from the date of purchase.

OBTAINING WARRANTY SERVICE

In the event of a malfunction or failure of your Austin Air purifier, please contact your local dealer or Austin Air directly for further assistance. Your warranty remains in effect only if your Austin Air purifier:
1. Is operated in accordance with the instructions provided.
2. Is connected to a proper power supply (see voltage label on machine).
3. There is no evidence of tampering, mishandling, neglect, accidental damage, modification, and/or repair done to the Austin Air purifier by anyone other than authorized Austin Air service personnel.
4. Your warranty registration has been completed and returned to Austin Air.